Global Scans · Intelligence · Weekly Summary

WHAT'S NEXT?: There will be an increased demand for software and services that deliver intelligence, personalization, and specialization. Artificial intelligence could become a $15+ bn opportunity by 2025. Combining human and machine cognition for engagement decisions could yield the precision and reliability of automation without sacrificing the robustness and flexibility that humans bring. The first effect of machine intelligence will be to lower the cost of goods and services that rely on prediction.

• [New] Premium Chips Surge / PRICE SURGE The average price of AI chips will rise from $150 in 2024 to $600 in 2026, marking a 300% increase. LDeepAI
• [New] Enterprise generative AI spending on customer service reached $647.5 million in 2024 and is expected to hit $4.92 billion by 2030, a 41.3% CAGR. Groove
• [New] Agentic AI will autonomously resolve 80% of common customer service issues by 2029, cutting operational costs by 30%. Groove
• [New] 97% of US executives believe generative AI will significantly influence their industry, underscoring the rapid adoption of AI solution providers nationwide. DigiPrima Technologies
• [New] CyberCube's H1 2026 threat briefing characterizes AI agents as a new privileged execution layer, capable of interacting directly with critical systems. Insurance Business
• [New] The EU's choice will determine whether it becomes a full co-architect of a Western AI-chip bloc or maintains a more balanced position that preserves room for commercial engagement with China while constraining military uses. Educational Technology and Change Journal
• [New] The European Union is moving ahead with the AI Act, a comprehensive risk-based framework that will begin to bite in 2026, including obligations for high-risk systems and transparency requirements for AI-generated content. Educational Technology and Change Journal
• [New] Enterprises are now moving from AI pilots to AI-operated workflows, with McKinsey estimating that agentic systems could automate up to 70% of knowledge worker tasks by 2028. Kersai
• [New] Alibaba, one of China's largest AI players, plans to invest $53 billion in AI over three years. Brookings
• [New] Google Threat Intelligence Group has reported that cybercriminals - in particular, state-sponsored threat actors from North Korea, Iran, China, and Russia - are misusing Gemini, Google's large language model, to support all stages of their attack life cycle. Alston & Bird
• [New] AI is projected to boost demand for communication specialists in digital marketing by over 20% through 2028, driven by advanced analytics and content creation tools. Research.com
• [New] While 40% of workers will need significant reskilling due to AI, roles requiring emotional intelligence and creativity continue to be the most durable. Research.com
• [New] By 2027, small, specialized AI models will be used three times more than LLMs. MIT Technology Review
• [New] By 2026, businesses implementing adaptive AI will outperform competitors by 25%. Startedge Services
• [New] By end of 2026, AI agents are projected to be embedded in 80% of enterprise workplace applications, handling complex tasks and autonomously driving up to 15% of work decisions. Medium
• [New] By 2027, AI will automate or enhance about half of the tasks currently performed in business-related roles. Research.com
• [New] 33% of enterprise applications will include agentic AI by 2028, up from less than 1% in 2024. Campus Technology
• [New] Agentic AI will define the next decade of customer communication with personal AI agents autonomously managing complex customer interactions, from booking travel to resolving billing issues, communicating directly with a brand's own AI systems by 2030. Yahoo Finance
• [New] By 2026, an estimated 40% of enterprise software is expected to be built using natural language-driven vibe coding, where prompts guide AI to generate working logic. Medium
• [New] Capturing growth opportunities from industry convergence is the single strongest factor influencing AI-driven financial performance, ahead of efficiency gains alone. PwC
• [New] The artificial intelligence sector in 2026 and 2027 is moving away from basic conversational models toward autonomous, multi-modal agents capable of complex reasoning, spatial understanding, and long-horizon task execution. The Daily Note

Last updated: 21 April 2026