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Global Scans · Mobile Tech · Weekly Summary


  • [New] By 2028, 70% of customer service journeys will begin and end with third-party conversational assistants on mobile devices. CXnet
  • [New] NTN Direct will allow smartphone companies, OEMs, chipmakers, mobile operators and IoT developers that use 3GPP standard-based technologies to use Iridium's existing LEO network of 66 active birds. Mobile World Live
  • [New] Voice-driven interactions with Salesforce agents will be common, particularly for field service, sales calls, and mobile scenarios. Purus Consultants
  • [New] By 2026, 184 million U.S. mobile phone users will use peer-to-peer bank payments. UCF Online
  • The era of the truly intelligent mobile device is dawning, and by 2026, your smartphone will transform from a mere tool into an indispensable, intuitive companion. VERTU

Last updated: 24 May 2026



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