Global Scans · Voice Assistants · Weekly Summary

• [New] By 2025, voice searches are expected to constitute a substantial portion of online queries, driven by the convenience they offer. Digital Marketing & Web Development
• [New] While voice communication has long been available for personal users and small businesses, WhatsApp has now confirmed that larger businesses will also gain access to voice calling through its Business API. Moneycontrol
• [New] With over 30% of daily internet users in the US, UK, and Canada now using voice assistants like Siri, Google Assistant, and Alexa for search queries, businesses that do not optimize for voice risk falling behind. ReadsBlog
• [New] A company like Salesforce might prioritize automating its customer service processes using AI-powered chatbots, given the high volume of customer inquiries and the potential for significant cost savings. SuperAGI
• [New] The rise of voice search has led to an increase in question-based searches, with ComScore reporting that 50% of all searches will be voice-based by 2025. SuperAGI
• [New] Domino's Pizza uses AI-powered chatbots to predict customer orders and offer personalized recommendations to improve the conversion process. SuperAGI
• [New] 48% of U.S. bank executives plan to use generative AI to enhance customer-facing chatbots and virtual assistants, indicating a wave of next-gen AI chatbots in development. FinExtra
• [New] Perplexity AI could address some of key issues including quick access to a voice assistant and could be a hedge to the risk of having Google as a default search engine. Insider Monkey
• [New] 31% of marketers believe voice search will be a key trend in 2026, and small businesses can optimize their content by using natural language and long-tail keywords to improve their visibility in voice search results. SuperAGI
• [New] The future of Orange Book intelligence will be shaped by technological advancements in data analysis, particularly in the areas of artificial intelligence, machine learning, and natural language processing. DrugPatentWatch – Transform Data into Market Domi
• The multilingual capabilities of modern Voice AI for IoT systems are opening unprecedented opportunities for global businesses and users alike. Gnani.ai
• By 2026, traditional search engine volume will decline by 25%, with AI chatbots and virtual agents claiming a larger share of queries. Cleverus
• With voice shopping projected to reach $30 billion by 2026, voice commerce is rapidly transforming eCommerce store development through smart speakers and AI assistants. The Brihaspati Infotech
• According to a new report based on surveys of businesses and consumers from communications platform Sinch, 97% of businesses plan to use AI in their customer communications in 2025, with top investment areas for 2025 including AI voice assistants, AI-powered video chats and AI-driven chatbots. Midland Paper
• By 2030, we can expect to see even more innovative applications of AI in sales, including the use of AI-powered chatbots, virtual sales assistants, and predictive analytics. SuperAGI
• With AI projected to handle a substantial portion of customer interactions by 2025 - a staggering 95% of all interactions, including both voice and text - businesses must be equipped to leverage this technology to enhance efficiency, personalization, and customer satisfaction. SuperAGI
• By 2025, AI is projected to handle a substantial portion of customer interactions, with estimates suggesting that AI will manage 95% of all customer interactions, including both voice and text. SuperAGI
• The integration of voice and visual AI technologies is expected to have a significant impact on customer experience, with 70% of customer interactions expected to be handled by generative AI without human intervention by 2025. SuperAGI
• Voice assistants, such as Amazon Alexa and Google Assistant, are becoming increasingly popular, with 95% of customer interactions expected to be handled by AI by 2025. SuperAGI
• Hotels in Dubai have taken personalization to a granular level with smart rooms that adjust to guest preferences, AI chatbots for instant service, and predictive analytics tools that forecast guest desires before they are expressed. Myjoyonline
• 70% of CRMs are expected to integrate AI features by 2025, enabling advanced capabilities such as predictive analytics, chatbots, and personalized recommendations. SuperAGI

Last updated: 07 July 2025